By purchasing services from Outstanding Ink, you agree to our Terms of Service & Terms of Payment.
Outstanding Ink reserves the right to update or change these terms at any time.
If you have any comments, questions or concerns regarding this policy or the practices of Outstanding Ink, we can be reached via e-mail at Outstanding Ink
1. Project Price Estimates:
All price quotes are estimated on a per-project basis. Each project estimate includes all consultations, time allotment, research, creative writing allotment, revisions, and any additional planning & editing needed to complete your project.
2. Payment Schedule:
i. Project Fees
After all fees have been agreed upon, Client must pay the full Service Fee prior to Outstanding Ink beginning work on Client’s project. Any applicable charges, as discussed below in the Additional Fees segment, are due and payable after review of first draft, prior to completion and delivery of final approved copy. This includes all above-mentioned consultations, time allotments, research, creative writing allotment, revisions, and any additional planning & editing.
ii. Additional Fees
If client project exceeds allotted time frame, or if additional edits are needed that were not a part of the original Project Price Estimate, an additional hourly rate will be assessed and will be added to the original agreed-upon fee.
If Client requires their project to be completed in a shorter turnaround than originally discussed in the original Project Price Estimate, an additional Project Rush Fee will be assessed and added to the original Project Fee.
Rate of additional fees will be discussed and agreed upon with Client prior to invoicing. Services covered by Additional Fees will only be started once Client has paid Additional Fees in full.
ii. Cancellation Fees
If, for any reason, the project is canceled after it has been started, Client will be billed immediately (at a rate to be discussed with Outstanding Ink) on the basis of the time and effort expended and expenses incurred up to that point.
3. Payment Methods:
Once project terms & fees are finalized, Client will receive an email invoice, which will include the agreed-upon terms & applicable fees.
All agreed-upon fees must be paid via PayPal, an online payment solution. Payments via PayPal may be made in the form of VISA, MASTERCARD, American Express, Discover Card, or eCheck.
To pay for your project via PayPal, you must sign up for a free account via the PayPal website, located at http://www.paypal.com.
With PayPal, you can pay using your credit card, debit card, or bank account. Please note that payments made by eCheck will delay the start of your project until the funds are cleared & fully deposited into our bank account.
All purchases are secure, and neither your personal nor financial information is ever revealed, not even to us. We encourage you to visit the PayPal website to learn more.
There is no return or exchange allowed for any service provided by Outstanding Ink. If you are not satisfied with the work we have completed, we will be happy to work with you to make the changes necessary to make you happy.
5. Changes to our Terms of Payment
From time to time, the need to update or alter our Terms of Payment may arise. Any updates and/or changes will be posted to our Web site.
It is your obligation to stay updated on and to abide by the rules of this website.
6. Contacting Us:
If you feel that this site is not following its stated information policy, you may contact us at the above website address or by email at Outstanding Ink.